AT&T Contact Book
AT&T Contact Book
Call when having trouble BEFORE the sale is processed
Call when having trouble AFTER the sale is processed
855-370-6941 Call for order status, general questions, billing, activation, SIM swap, tracking status, trade-ins, etc.
Call for reschedules, checking order status, buried line requests, wireless porting support, promo questions. This line is for sales reps only!
800-531-5000 This line can be given to customers or called for customer issues, billing, promotions, etc.
Call for order processing when SARA+ is unavailable. This line is for sales reps only!
Use option 2 and see above for supervisor and dealer codes
Use for questions about the office hub or in the field if a customer has a tech question you don't know how to answer. I can't guarantee I will have an answer or be available but if I am I will help. Please do not give my number to customers! Call at the door or you can set up a 3 way call!